Order Cancellation Policy
At Hygo Market™, we understand that plans can change.
That’s why we offer a flexible cancellation policy within a limited time window to help provide a smooth and worry-free shopping experience.
1. Order Cancellation Time Frame
You may cancel your order within 12 hours from the time your purchase is completed.
We recommend contacting us as soon as possible if you wish to cancel or modify your order.
2. How to Cancel an Order
To request an order cancellation within the 12-hour period:
📧 Please contact our customer support team at:
Please include your order number in your message for faster assistance.
Once your request is reviewed and approved, you will receive a confirmation email confirming the cancellation.
3. After the 12-Hour Window
Unfortunately, after the 12-hour cancellation period has passed, orders may already be processed or shipped and can no longer be canceled or modified.
4. Refund Process
If your cancellation request is approved within the allowed timeframe:
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A full refund will be issued to your original payment method
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Refunds may take up to 5 business days to appear depending on your bank or payment provider
5. Need Assistance?
If you have any questions regarding order cancellations, our support team is always available to assist you.
📧 Email: info@hygomarket.com
🏢 Address:
30 N Gould St Ste N,
Sheridan, Wyoming, 82801,
United States.
Thank you for choosing Hygo Market™.
We truly appreciate your trust and support.